MEASUREMENT AND REPORTING SYSTEMOUR METHODOLOGY AND RESEARCH BACKGROUND
Key Performance Indicators stem from the idea that innovation in consumer goods sustainability can be driven throughout the supply chain when key decision makers ask the right questions of their partners and collectively act on what they learn.
TSC has a rigorous methodology to evaluate available scientific knowledge, identify environmental and social impacts, and identify improvement opportunities for many different types of consumer products, as well as Key Performance Indicators (KPIs) for assessing product category-level sustainability performance.
KEY PERFORMANCE INDICATOR SETS
1. Define the Product Category
TSC members, staff, and invited experts select a category of products to examine.
2. Review Relevant Scientific Sources
TSC reviews a range of scientific sources for information relevant to the product category.
3. Research Hotspots
Evidence is sought for hotspots, which are activities in the product life cycle that cause social or environmental impact.
4. Research Improvement Opportunities
Evidence is sought to support improvement opportunities that can address the hotspots.
5. Evaluate the Evidence
The evidence is evaluated against several criteria to determine if it will be included in the toolkit.
6. Design Key Performance Indicators (KPIs)
Key Performance Indicators are designed that allow measurement of manufacturers’ progress against the hotspots.
7. Multi-stakeholder Review
All the elements are assembled into the Key Performance Indicator Sets documents and go through two rounds of review from members.
8. Publish the KPI Set
The KPI set and supporting documents are published and are available for communication by members and licensees.
9. Update and Revise the KPI’s
The KPI set is updated as needed based on new research, feedback from users, and analysis of reporting results.
THE LIFE CYCLE PERSPECTIVE
The questionnaires are designed with manufacturers, suppliers, and retail buyers in mind, but address more than sustainability in manufacturing. Social and environmental hotspots throughout the product category life cycle are included, from raw material extraction to product disposal.
THE MULTI-STAKEHOLDER PROCESS
Members of TSC include stakeholders from business, civil society, government, and academia convened by TSC to collaboratively develop the TSC questionnaires and supporting documents. The process is focused on creating credible, scalable, and effective tools through Sector Working Groups with regular workshops, discussions, and commenting in which all members are welcome to participate.
THE FINAL TOOLS
Key Performance Indicators
THESIS key performance indicators detail the hotspots, sustainability issues, improvement opportunities, and key performance indicators for a product category.